Last Updated: October 6, 2025
At treeserviceburlingtonvt.com, also referred to as "treeserviceburlingtonvt.com," "we," or "us," we take your privacy seriously.
This policy describes the information we collect, how we use it, who may receive it, and the choices available to you. By using treeserviceburlingtonvt.com and any site that links to this policy, you agree to the terms below.
Scope
This policy covers information gathered:
- On our Website
- Through emails, texts, and other electronic messages exchanged with us
- Via our ads and apps on third-party sites when they reference this policy
It does not cover information collected offline or on websites we do not control.
Information We Collect
We collect three categories of information:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you send us
2. Information Collected Automatically
Examples include:
- Pages viewed, links clicked, time on site, referring and exit pages
- IP address, device IDs, approximate location, browser, OS, screen size, language, and time zone
- Search terms used on our site
- Cookies, pixels, web beacons, and similar technologies
3. Information from Third Parties
Examples include:
- Updated contact details
- Purchase or interaction history
- Service request verification and fraud checks
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Remember you
- Measure site performance
- Personalize content
- Support advertising
Most browsers allow you to block or remove cookies. Some site features may not function properly without them.
Third parties may also place cookies, which we do not control.
Interest-Based Advertising
We may partner with others to show ads tailored to your interests.
Those partners may use identifiers such as IP address, cookie IDs, or hashed emails to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Process and complete your service requests
- Connect you with service providers that fit your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Run analytics, research, and product development
- Detect, prevent, and respond to fraud, abuse, and security issues
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you ask for a quote or service, we share the details needed to route your request to third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help operate the Website and our business, including providers for analytics, security, payments, support, and marketing.
They may access personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share information that does not identify you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Third parties that receive your information may follow their own privacy policies and data practices.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails. This will not stop messages from providers we shared your request with.
- Cookies: Manage cookies through your browser settings or the opt-out links above.
Access and Control
You can ask us to:
- See what data we have about you
- Correct inaccurate data
- Delete data, subject to legal or operational needs
- Share concerns about how we use your data
Use the contact methods listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- Type and sensitivity of data
- Risk of harm
- Processing purposes
- Legal requirements
- Whether those purposes can be met another way
Security
We use administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no transmission or storage method is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with appropriate consent or legal capacity.
California Privacy Rights
If you live in California, you have the rights below, subject to certain exceptions:
Right to Know
You may request information about:
- Categories of personal information collected
- Sources of collection
- Business or commercial purposes
- Categories of third parties we shared with
- Specific pieces of personal information held about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Unverified or excessive requests may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, proof of authorization may be required.
Shine the Light
California residents may request a list of third parties that received personal information for marketing in the prior calendar year.
Send a written request including "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you visit it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection rules may differ.
Changes to This Policy
We may revise this policy from time to time.
When that happens, the "Last Updated" date will change.
If you keep using the Website after updates go live, that means you accept the revised policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
